Your brand is facing false information online. How can you effectively combat it and protect your reputation?

False information spreads because it’s sensational. Truth wins because it’s authentic.

When facing false info, don’t get defensive.

Instead:

> Address it head on, with facts

> Be transparent about what happened

> Show, don’t just tell – share proof, data, real stories

> Engage genuinely with concerned users

But here’s the thing – your best defense? A strong foundation of trust built through consistent, authentic content.

When your audience trusts you, they become your voice against false narratives.

No PR strategy beats genuine relationship with your audience. Build it before you need it.

All the best!

You’re launching a new product for a niche tech startup. How should you adjust your social media strategy?

Why do most tech startups struggle with social? Because they’re busy talking features, while their audience is looking for solutions.

Start with pain points – what frustrates your users? What keeps them up at night? Your social content must solve these tiny challenges, even before talking about your product.

Build content that’s worth sharing first, product comes later. When users see you genuinely helping solve their problems, they become curious about your solution.

It’s not about being everywhere.. pick platforms where your niche hangs out. Go deep, not wide. Create value consistently.

Remember: Your product solves one pain point. But through content, you can stand for many more in that orbit.

All the best!

You’re managing a complex content campaign.How do you keep you messaging consistent?

Focus on the audience, not the campaign. When content aligns with your brand DNA but flows in the interest of your audience, consistency happens naturally.

Create a simple framework – what you’ll never compromise, what you’re flexible about. For us it was: always share-worthy, never compromising on audience value.. formats, platforms could be flexible. 

Don’t obsess about consistency in how content looks.. obsess about consistency in how it makes your audience feel. One creates content rules, other creates content love.

From experience: Complex campaigns get simpler when you let your audience guide you, not your campaign docs.

All the best!

You’re striving for creative breakthroughs. How do you balance planning and spontaneity effectively?

Creative breakthroughs happen when you’re having fun. Period.

Sure, you can do your frameworks, planning, all that stuff which your mind, experience, Google or AI tells you.. but real breakthroughs? They’re always an outcome of your mind having fun, coming up with things you never planned or imagined.

Keep consuming great quality ideas – movies, songs, cartoons, books.. build those dots to connect. But then? Just have fun. Play.

The more you don’t chase creative breakthroughs, the more they come to you.. like that butterfly which sits on your hand the moment you stop chasing it.

All the best

Your team is afraid to take risks. How can you shift their mindset towards embracing failure for innovation?

Let’s stop using words like ‘risks’ or ‘failures’.. all great work, all innovation happens with a sense of play. Not with this pressure of achieving something.

Start small – tiny experiments where stakes are low. One video, one campaign, one crazy idea at a time. Build confidence through small wins.

Make it a game – every week, try something nobody’s done before. Celebrate the experiments, not just the outcomes. Document learnings, build on what works.

The more your team gets comfortable with experimenting, the more natural innovation becomes. It’s like muscle memory – the more you play, the better you get.

Bottom line? Create that safe space for play first. Innovation follows. All the best